Greater Manchester Police officers near to a bus

Week of action sees more people put on a face covering

• Increase in face covering compliance reported as police and operators step-up engagement
• Nearly 2,500 face coverings handed out to passengers
• Passengers reminded of requirement to wear face coverings in transport hubs as well as on buses, trains and trams to continue to help limit spread of coronavirus

More people were seen wearing a face covering after Transport for Greater Manchester (TfGM), police and transport operators came together to drive up compliance.  

Unless exempt, it has been mandatory to wear a face covering on public transport since 15 June. This was extended to include transport hubs and interchanges from Friday (24 July). 

Following a drop-off in compliance, the TravelSafe Partnership held a series of targeted operations at key locations in the city centre and on the Rochdale via Oldham Metrolink line between 16 and 25 July.

Police officers and transport staff reminded people of their responsibility to wear masks, and the potential consequences for those not wearing one, unless exempt – with around 2,400 face masks handed out to those travelling without one.

Bus, tram and train operators reported seeing more people wearing a face covering last week, and more activity is planned over the coming weeks. On Metrolink, an average of 76.5% of people were seen wearing a face covering, up from 58.7% four weeks earlier.

TfGM’s Customer Director, Stephen Rhodes, said: “We stepped-up our response after a fall in compliance levels amongst public transport users, and I’m pleased that it seems to have had the desired effect.

“We’ve had a great response from the public and I’d like to thank passengers for responding in the right way – but it is vital for the health and wellbeing of all who use public transport and our wider communities that this continues.

“The pandemic is far from over, and wearing a face covering limits the spread of the virus, helping us to protect one another, which is why our activity will be sustained over the coming weeks.”

Chief Inspector Gareth Firth from Greater Manchester Police’s Transport Unit, said: “It’s really pleasing to see that the week of action seemed to have a positive effect. We’d like to thank the vast majority of passengers that are playing their part in helping to protect each other by complying with the Government’s latest guidance to wear a face covering.

“It’s vital that we keep public transport safe, and over the coming weeks we will continue to work alongside TFGM to ensure that this is the case. Officers will continue to engage with passengers and encourage them to comply with the latest regulations.”

Face coverings remain available from Travelshops upon request and staff from TfGM and KeolisAmey Metrolink (KAM) will be wearing face coverings when out and about across the region’s tram stops, bus stations and interchanges.

Anyone using public transport will continue to be encouraged to follow the rule, but failure to do so, unless exempt, could see them prevented from travelling or even fined up to £100.

There are several exemptions to wearing face coverings, including children under the age of 11, anyone with a disability or condition which means they are unable to wear one, transport staff and emergency services.

A Journey Assist card was launched by TFGM last month to help those who are exempt from wearing a face covering. The card, which can be downloaded to a device or printed off and used as a flash pass, is available by contacting TFGM’s customer team on 0161 244 1000 or through the TfGM website contact form.

For information on public transport across Greater Manchester visit, call 0161 244 1000 (7am-8pm, Monday to Friday, and 8am-8pm at weekends and bank holidays) or follow @OfficialTfGM on Twitter.

Contact Information

Transport for Greater Manchester Press Office

0161 244 1055

Notes to editors

Transport for Greater Manchester (TfGM) is the public body responsible for delivering Greater Manchester’s future transport strategy and commitments.

We also deliver a wide range of day-to day public transport and active travel services and projects to keep the city-region moving and growing.

With around six million journeys a day, we’re working hard to make travel easier through a better connected and well-informed Greater Manchester. To find out more about TfGM please visit