Metrolink tram on London Rd

Study ranks Metrolink amongst leading systems

Metrolink is one of the best light rail systems in the World according to experts.

An international study of light rail systems has identified Metrolink as one of the best in the World.

The system was rated as fifth best in the large cities category, scoring 66/100 based on ten separate criteria.

These were tram corridor potential; speed and urban integration; multimodal integration; pricing and ticketing; use of resources; tram service offer; reliability, accessibility, security; tram ridership; tram economic viability and public transport dynamic.

Metrolink was praised for its off-peak frequency, pricing and ticketing, use of resources, economic balance and tram ridership dynamic.

The comparative study, which looked at 32 tram systems from across the World, was published by Eurogroup Consulting this week and identified several systems operated by Keolis among the best performing.

Councillor Mark Aldred of the Greater Manchester Transport Committee, said: “We are working all the time to make Metrolink better, so I’m delighted it has been recognised as one of the best tram systems in the world.

“Things like this don’t happen by chance. It’s a reflection of a lot of hard work and investment over many years and also testament to the work that KeolisAmey Metrolink have done to improve performance in the two years they have been operating and maintaining the network.

“We’ve invested almost £2bn over the last decade or so to grow Metrolink, are investing in more trams and constantly looking at ways to make using it easier and more attractive – such as the contactless payment system that launched this week.

“As a system entirely owned, managed and run at a local level, it’s a blueprint for how Greater Manchester could run other transport systems in the future.

“As we continue to grow and carry more people, there’s no doubt Metrolink’s future is bright and its standing as a world-class network assured.”

While TfGM owns the Metrolink network, it is operated and maintained by KeolisAmey Metrolink (KAM), a joint venture partnership of leading global public transport operator, Keolis, and infrastructure asset management specialist, Amey.

Aline Frantzen, Managing Director at KeolisAmey Metrolink (KAM), said: “Greater Manchester has achieved its vision for light rail because of a relentless focus on delivery over the past 25 years.

“Allowing for the different environments, Metrolink is best-in-class across 10 metrics and that’s a credit to the work Transport for Greater Manchester has done, with us in more recent times, to continuously improve and grow the service for customers

“These results testify to the real return on investment that TfGM has achieved by harnessing the potential of trams as an integral part of the Greater Manchester transport network.”

The system that scored highest in the large cities category was Lyon in France, which scored 71/100.

For more information, view the report online.

Contact Information

James Williamson

Notes to editors

Transport for Greater Manchester (TfGM) is the public body responsible for delivering Greater Manchester’s future transport strategy and commitments.

We also deliver a wide range of day-to day public transport and active travel services and projects to keep the city-region moving and growing.

With around six million journeys a day, we’re working hard to make travel easier through a better connected and well-informed Greater Manchester. To find out more about TfGM please visit