Statement from TfGM’s Head of Metrolink, Danny Vaughan, regarding reduced frequency on Altrincham line

“Following last week’s underground fire, work is continuing to restore a full service as quickly as possible to the Altrincham line.

“The incident, believed to have been caused by a build-up of gas, caused extensive damage to cabling, including signalling systems that are critical to safe operation of Metrolink trams over Network Rail’s tracks between Altrincham and Timperley. This has impacted services on the Altrincham Line.

“A manual safety procedure is currently in place and being managed by Network Rail, who operate the signals. As only one tram is currently allowed in the section at any one time, services have been reduced to a 20-minute frequency throughout the day. 

“Engineers have been on-site every day working to repair the cables and we’re hopeful that this will be fixed by the end of the week.

“To increase capacity and minimise disruption we are running all services as double trams and have introduced a shuttle bus service operating between Altrincham and Trafford Bar, calling at all stops in between, every 12 minutes.

“Passengers can also use their Metrolink ticket on the 263 bus service and Northern Rail services between Manchester city centre and Altrincham/Navigation Road.

“We sincerely apologise for the inconvenience caused and assure customers that we’re doing everything in our power to rectify the issue as soon as possible.”

Contact Information

Michael Del Rosso

Communications Manager

Transport for Greater Manchester (TfGM)

0161 244 1739

07826 942042

Michael.DelRosso@tfgm.com